1. Introduction
Welcome to Skywell-uae.com . We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you:
– Visit our website
– Purchase or express interest in our vehicles
– Use our connected car services
– Interact with our customer service
– Subscribe to our newsletter
– Book test drives or request quotes
2. Information We Collect
2.1 Personal Information
– Name, email address, phone number
– Postal address and billing information
– Driver’s license information (for test drives)
– Vehicle preferences and configuration choices
– Payment information 2.2 Vehicle Data
2.3 Website Usage Data
– IP address and device information
– Browser type and version
– Pages visited and interaction data
– Cookies and tracking technologies
3. How We Use Your Information
3.1 Primary Purposes
– Processing your vehicle purchases and services
– Providing customer support and assistance
– Sending important vehicle updates and recalls
– Managing test drive appointments
– Processing warranty claims and service requests
3.2 Secondary Purposes
– Improving our products and services
– Personalizing your experience
– Sending marketing communications (with consent)
– Analyzing website performance
– Research and development
Data Sharing and Disclosure
We may share your information with:
– Authorized Skywell dealers and service centers
– Payment processors and financial service providers
– Third-party service providers (analytics, marketing, cloud services)
– Legal authorities when required by law
– Business partners (with your explicit consent)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
– Encryption of data in transit and at rest
– Regular security assessments
– Access controls and authentication
– Employee training on data protection
– Incident response procedures
6. Your Rights
You have the right to:
– Access your personal data
– Correct inaccurate data
– Request deletion of your data
– Withdraw consent for marketing
– Export your data
– Object to certain processing activities
– Lodge complaints with supervisory authorities
7. Cookie Policy
We use cookies and similar technologies to:
– Maintain session information
– Remember your preferences
– Analyze website traffic
– Personalize content and ads
– Improve website functionality
You can control cookie settings through your browser preferences.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect or maintain information from children under 13.
9. International Data Transfers
We may transfer your data to servers located outside your country. We ensure appropriate safeguards are in place for international transfers.
## 10. Connected Vehicle Services
10.1 Data Collection
Our connected vehicle services collect:
– Real-time vehicle location
– Battery status and charging data
– Performance metrics
– Emergency assist data
– Navigation history
10.2 Data Usage
This data is used to:
– Provide remote vehicle services
– Optimize vehicle performance
– Improve battery efficiency
– Enable emergency services
– Enhance navigation features
11. Changes to Privacy Policy
We may update this privacy policy periodically. We will notify you of any material changes through:
– Email notifications
– Website announcements
– In-app notifications
12. Contact Information
For privacy-related inquiries:
– Email: skywell@legendmotorsuae.com
– Phone: +971 4548 5633
– Address:Al khoory Sky Garder, Al Maktoum
13. Legal Basis for Processing
We process your personal data based on:
– Contract performance
– Legal obligations
– Legitimate interests
– Your consent
14. Data Retention
We retain your personal data for:
– Active accounts: Duration of the relationship
– Inactive accounts: 3 years after last interaction
– Legal requirements: As required by law
– Marketing data: Until consent withdrawal
15. Special Categories of Data
We may collect special categories of data (e.g., health information for emergency services) only with explicit consent or legal requirement.
16. Your Choices
You can choose to:
– Opt-out of marketing communications
– Disable vehicle location tracking
– Limit data sharing with third parties
– Delete saved preferences and history
17. Compliance
We comply with applicable data protection laws, including:
– Local data protection regulations
– Industry standards
– Vehicle safety regulations
– Consumer protection law